Notation Based on the Specified Commercial Transactions Act
The following information is provided in accordance with Article 11 of Japan's Act on Specified Commercial Transactions, for mynaphoto.jp ("おうち証明写真").
- Seller
- AIDEM Ltd. Co. (operating service: mynaphoto / おうち証明写真 at mynaphoto.jp)
- Managing operator
- Loan Le
- Address
- No. 3, Alley 7, Thai Thinh Street, Dong Da Ward, Hanoi, Vietnam
- info@mynaphoto.jp (Inquiries are handled by email; we reply within 2 business days. The phone number is omitted in accordance with Article 23 of the Enforcement Regulations of the Specified Commercial Transactions Act, and will be disclosed without delay upon request.)
- Website
- https://mynaphoto.jp
- Price
- ¥598 per photo, consumption tax included. Displayed on each product page.
- Additional fees
- None. Internet connection costs are borne by the customer.
- Payment methods
- Credit card (Visa / Mastercard / JCB / American Express), PayPal, Apple Pay, Google Pay, convenience store payment (Konbini), Pay-easy, LINE Pay
- Payment timing
- Charged at the time of order.
- Delivery
- Immediately after payment, your photo is made available on the download page (digital product).
- Returns and cancellations
- Due to the nature of digital goods, returns or cancellations after download are not accepted for customer-initiated reasons. However, if our photo is rejected by the issuing authority and we cannot resolve the issue, a full refund will be provided. See the Refund Policy for details.
- Defective service
- If a defect attributable to our processing is identified, we will re-process the photo at no charge or issue a full refund. Please contact info@mynaphoto.jp.
- System requirements
- A smartphone or PC running the latest version of Chrome, Safari, Edge, or Firefox is recommended.