We support various photo types including passport, visa (US, China, India, Russia, Brazil, Cambodia), CV, My Number Card, driver's license, and various professional qualifications.
Processing typically takes 30-60 seconds. Our AI automatically removes the background, centers your face, and adjusts the photo to the correct dimensions.
We accept JPEG, PNG, HEIC, and HEIF files up to 10MB. For best results, use a well-lit photo with a plain background.
Yes. Our system checks your photo against ICAO (International Civil Aviation Organization) standards used worldwide for passport and ID photos.
After payment, you can download your photo immediately. We also send a download link to your email. Your photo is available for 6 months after purchase.
Yes. When you purchase a photo, you can download it in any of our supported sizes — My Number Card, passport, CV, visa, and more. You can even get different background colors.
We accept PayPal, Apple Pay, Google Pay, and credit cards. All payments are processed securely through our payment partner.
We provide free support until your photo is accepted by the authorities. If we cannot resolve the issue, we offer a full refund.
Purchased photos are stored securely for 6 months. You can re-download anytime within that period. After 6 months, photos are permanently deleted for your privacy. All photos are encrypted.
No. mynaphoto.jp delivers digital photo files only. After purchase, you download the file and print it yourself at a convenience store, photo booth, or submit it online.